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Payment

is our preferred method of payment. Cheques and money orders are accepted from Australian Post Offices and Australian banks (in Australian dollars). Please make cheques or money orders payable to Virginia Welch. Bank clearance usually takes several business days and orders will not be sent until the transaction is finalised.

Unfortunately cheques and money orders cannot be accepted from residents in other countries due to high bank charges, exchange rate complications and clearance delays, so PayPal is the only international payment option. Please DO NOT send cash thrugh the mail system. Credit cards can be processed through our PayPal shopping cart only.

Availability

All books are subject to prior sale. E-mail requests of availability and additional information are welcome and responded to within 24 hours. Books can be placed on reserve up to 14 days with a 10% non-refundable down payment. Please contact us via Email to accomplish this and we will send a PayPal invoice for the reservation price.

Shipping

All books are shipped from Australia. Lost Chapter Used and Rare Books uses regular Australia Post for parcel delivery and therefore rely on their processes and delivery times to your chosen destination. We cannot make any guarantees on Australia Post's behalf. Books are shipped within 24 hours of receipt and confirmation of payment. The buyer is responsible for all shipping and handling fees. Quoted shipping rates are within the country of Australia only and stated on the description page of the individual book. Combined shipping is available, on request, for multiple orders. Shipping within Australia is normally done via First Class Mail. Faster shipping methods are available on request.

International Shipping

International buyers please E-mail us for shipping costs before ordering. PLEASE NOTE THAT SOME BOOKS MAY REQUIRE EXTRA SHIPPING COSTS DUE TO EXTRA WEIGHT AND/OR EXTRA PACKAGING. WE WILL EMAIL YOU TO SEEK PAYMENT IF THIS APPLIES TO YOUR ORDER. International shipping is shipped Air Mail unless otherwise requested and can take four to six weeks for delivery. Buyer is responsible for all duties, customs, and V. A. T. fees.

Packaging

All of our books are packed in a corrugated box with sufficient packing material to prevent damage under normal conditions. We can not however ensure against shipping handlers and therefore recommend insurance be purchased prior to shipment. In the case of books exceeding $50.00 in value insurance is required.

Guarantees and Return Policies

We have a 100% guarantee that the book described is the book we will be sending you and that our description meets the rating specified on the description page. Should you not be satisfied with the book, return it in the same condition sent within 30 days along with an explanation of why the book failed to meet our description and we will refund 100% of the purchase price. Shipping costs will not be refunded and return shipping fees are the responsibility of the buyer.

All returns should be directed to:

Lost Chapter Books
Attn: Returns
1024/2 Nicol Street
Brendale, QLD 4500
Australia

Our Privacy Policy

If you place an order with our site, the personal information you submit to Lost Chapter Bookstore will never be shared, sold, or disclosed to any third parties, except when required by law. You will only receive e-mail directly related to your orders, confirmation, receipt, etc.

Should you join our wants list, you will only receive e-mail based on the possible availability of your wants or requests for further clarification. You may also request an update to our "What's New" page. This page is updated often and we can generate e-mail to you on a weekly basis. Any e-mail requesting removal from this list, will be acted on within 24 hours.

Using the Illustrations on Our Pages

We do not maintain illustrations on our site beyond the sale of the book. All illustrations, scans and photos taken are from the original book being sold. To the best of our knowledge and research, these are no longer copyrighted. Therefore, you are welcome to copy these, but we ask that you please download them (Right Click : Save Picture As) and not link to them directly.

Linking to Us

Please tell others of our web site by placing a link to our main page Lost Chapter Books